Monday, 20 February 2017

Report a pothole – don’t ignore

Residents are reminded that they can report road potholes whilst out and about using a simple online form.

This year, Richmond Council has put aside than £3.7m* to repair roads and pavements in the Borough.  Whilst a lot of this funding will go towards scheduled maintenance and repair work, some of the funding is used to deal with urgent issues when they are reported.
This spring, the Council is reminding residents that they can report potholes online, rather than picking up the phone.

Just go to:  All you need is: 
  • To be able to identify the location of the pothole on the map.
  • To describe the approximate size of the pothole or road surface damage.
  • To upload any pictures you may have of the problem.
All reports are inspected within the next 3-5 working days and anything reaching intervention criteria will be repaired on a priority basis.

Cllr Peter Buckwell, Richmond Council Cabinet Member for Highways, said:

“Potholes can be more than a nuisance. They can be a danger to cyclists and others.  We have a duty to maintain the roads, but we can only carry out repairs if we know about them.
“All roads are inspected regularly but we know that at this time of year, with the cold winter weather, frost and ice, there are more potholes and they can deteriorate rapidly between inspections. Therefore, as we come into the spring – I encourage residents to go online and report the issue.

“I can’t guarantee that we can fix every single pothole immediately, we do have to deal with them in order of priority. But, once a pothole is on our system we know about it and if it is dangerous it will go to the top of the list.”

To report a pothole, go to:

*This funding excludes the Community Pavement Fund – launching on the 1 March 2017.

Wednesday, 8 February 2017

INFORMATION: Is your fire or wood burning stove polluting our borough?

Residents with real coal fires or wood burning appliances are asked to double check what they are burning in a bid to reduce local pollution levels.

Over the past few weeks, air pollution in London has increased. With experts at King’s College London claiming that pollution is the worst since April 2011. One of the main contributors is the extra cold weather, combined with ‘traffic pollution and air pollution from wood burning.’

For many years Richmond, has been a ‘Smoke Control Area’. This means that it is an offence to allow the emission of grey/black smoke from the chimney of a building.

Since 1993, people living in smoke control areas, who have real fires at home, or wood burners for heating, must use authorised fuel. This means, fuels which have passed tests to confirm that they are capable of burning without producing smoke. You are only allowed to use unauthorised fuel in appliances that have been adapted to remove smoke.

Residents are encouraged to check the label of any fuel before it is purchased. Authorised fuels will say that the product is suitable to burn in a Smoke Control Area.
Also, residents are advised to remember to store all fuel in a dry place – damp fuel will cause more smoke.

Over the past few months, Richmond Council has received many calls from residents, concerned that their neighbours are burning inappropriate materials or from people unsure what the rules are.

Cllr Pamela Fleming, Richmond Council Cabinet Member for the Environment, said:

“We all have the right to breathe clean air. However, across London we are breaching legal pollution limits.

“In Richmond we have many households that have real fires or wood burning stoves. However, it seems that many people don’t realise the restrictions in place on what they are allowed to burn. When officers contact the residents, they say they simply didn’t know.

“We have already been warned that temperatures are due to drop again in February. So – I ask all residents, before you light the match on your fires or stoves; please check that you are using authorised wood or coal or burning fuel in an exempt appliance. This will mean that toxins and deadly smoke that pollutes our air have been removed.”

For more information on what is and isn’t allowed – go to:

Wednesday, 1 February 2017

Whitton's Character Protected as Buildings Gain New Protection and School Roads Speeds Lowered

The Council has protected several buildings in Whitton by upgrading their status to 'Building of Townscape Merit'. This new status provides additional protections to maintain and retain Whitton's unique character and heritage.

In addition to the new designations the Council also agreed to set up a 20mph zone along Nelson Road and its adjoining roads to create a safe zone around Nelson and St Edmund's schools.

Cllr Elliott, Conservative Whitton Councillor stated:

"These two announcements are great news for enhancing safety around our schools and protecting the character and heritage of Whitton Village. Nelson Road has two primary schools on either side of the road and it makes perfect sense to restrict speeds and increase safety to protect local school children, parents and local residents."

Notes to Editors

1/. Cabinet Member decision to re-designate Nelson Road buildings -
2/. Specific Buildings along Nelson Road - 161, 163, 165, 167, 258, 260, 262.
2/. Cabinet Member decision to create 20mph zones along Nelson Road -